Returns & Exchanges

At Estro, we want you to be completely satisfied with your premium fashion purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Estro account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.

• 2.
  Prepare the Package

  Place the items in their original packaging with all designer tags, security seals, and dust bags intact to ensure your return meets our quality standards.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided in your account to the outside of the box and drop it off at any authorized courier location.

• 4.
  Refund Processing

  Once our warehouse team inspects and approves the condition of your items, we will issue a full refund to your original payment method within 5-7 business days.